Shipping policy

1. Do you offer free shipping?
Yes, we offer free delivery for orders with 2 or more items. If your order contains only 1 item, a flat shipping fee of INR 80 will apply.

2. How long will it take to receive my order?
You can expect your order to arrive within 2 to 7 business days after it has been dispatched. Delivery timelines may vary based on your location.

3. Can I track my order?
Yes! You can track your order using the following link: Track Your Order . Simply enter your tracking number to get real-time updates on your shipment.

Return and Refund Policy

1. What is your return policy?
We offer a 14-day return policy. If you wish to return an item, it must be unused, unworn, with tags, and in its original packaging.

To initiate a return, email us at hello@altkbeauty.com. Please note that you will be responsible for the return shipping fee to our warehouse in Gurgaon, Delhi.

Once we receive and inspect your return, we will notify you about your refund status. If approved, your refund will be processed to your original payment method within 10 business days. Please allow additional time for your bank or credit card provider to process the refund.

2. What if I receive a defective, damaged, or incorrect item?
If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery at hello@altkbeauty.com. Kindly provide your order number along with photos of the issue.

We will review your case and guide you on the next steps for a replacement or refund.